Privacy Policy Introduction:

In this 369 essentials Privacy Policy, “we”, “us” and “our” refer to 369 essentials. This 369 essentials Privacy Policy is applicable when 369 essentials acts to determine the purposes and means of the processing of any personal data.

At 369 essentials, we are committed to safeguarding the privacy of our website visitors and customers and we respect the trust given to us when dealing with personal data provided to us.

Our website incorporates privacy controls for customer accounts which affect how we will process your personal data. By using the privacy controls, you can specify whether or not you would like to receive direct marketing communications and limit the publication of your information. You can access the privacy controls via your account settings when you log into your account at www.369essentials.com

If you purchase a product or service from us, we request certain personally identifiable information from you on our order pages. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, and expiration date) otherwise we cannot process your order. We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

How We Use Your Personal Information

We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analyzing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

We may process your account data (“account data”). The account data may include your name and email address. The source of the account data is information provided by you. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent.

We may process your personal data that are provided in the course of the use of our services (“service data”). The service data may include your order history and any personalized information entered into your account profile.  The source of the service data is information provided by you or generated by your use of our services. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent.

We may process information contained in any inquiry you submit to us regarding goods and/or services “inquiry data”. The inquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.

We may process information relating to our customer relationships, including customer contact information (“customer relationship data”). The customer relationship data may include your name, your contact details, and information contained in communications between you and us. The source of the customer relationship data is you. The customer relationship data may be processed for the purposes of managing our relationships with our customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is consent.

We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website (“transaction data”). The transaction data may include your contact details, your credit card and bank details and the transaction details related to your orders. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.

We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.

We may process information contained in email or similar communications that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and recordkeeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

In addition, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Please do not supply any other person’s personal data to us, unless we prompt you to do so.

Usage

USE OF THIS SITE BY MINORS - The 369 essentials website is a commercial website intended for use by individuals that are at least 18 years old. If you are less than 18 years old, you may not use this Site without the prior permission and supervision of your parent or legal guardians. The 369 essentials website is not directed towards children under the age of 13 and 369 essentials does not establish accounts for users under the age of 13 or knowingly collect information from anyone under the age of 13.

Providing Your Personal Data to Others

We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.

We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

We may disclose your personal data to our suppliers or subcontractors as reasonably necessary for processing your requests and orders and otherwise complying with the directions you give us.

Financial transactions relating to our website and services are handled by our payment services providers, Benefit pay. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

We may disclose your inquiry data to one or more of those selected third party suppliers of goods and services identified on our website for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services. Each such third party will act as a data controller in relation to the inquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party’s use of your personal data.

In addition to the specific disclosures of personal data set out in this Section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

Retaining and Deleting Personal Data

This Section outlines out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

We will retain your personal data as follows:

1. Account information, containing your personal data, will be retained for as long as your account remains active or until you delete ore request deletion of your personal data from your account.
2. Order information, containing your personal data, will be retained for a period of time consistent with our legal obligations to provide customer satisfaction, warranties, and legal obligations such as taxes. 

In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will only retain your personal data for as long as necessary

Notwithstanding the other provisions of this Section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Text messaging originator opt-in data and consent will not be shared with any third parties.

Amendments

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

We may notify you of significant changes to this policy by email.

Your Rights

This Section provides information regarding your right to control your personal data. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Your principal rights under data protection law are: 

1. the right to access your personal data
2. the right to correct your personal data
3. the right to have your personal data deleted or removed
4. the right to restrict processing of your personal data
5. the right to object to processing of your personal data
6. the right to data portability for your personal data
7. the right to complain to a supervisory authority for any misuse of your personal data
8. the right to withdraw consent for the use of your personal data

You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. You can access your personal data by visiting your account when logged into our website.

Forms That Capture Email Address

By providing this information, you are opting to receive emails from 369 essentials with news, special offers, promotions and messages tailored to your interests. You may unsubscribe at any time